Fees, returns & cancellations
Draft placeholder. This text is a starting point only and has not been reviewed by a solicitor. It must be legally reviewed before launch.
Fees
£10 per year membership. No listing fees, selling fees or commission. Payment providers may charge processing fees, which we will show before you pay.
Unpaid wins
If a winner does not pay within 72 hours, the order is cancelled automatically and both parties are notified.
Returns
No change-of-mind returns. If an item is faulty, unsafe or not as described, you still have legal rights — contact the marketplace admin.
Private vs business sellers
Consumer rights differ when buying from a business (trader). Listings show whether the seller is private or a business.